Message shortcuts will retain the context of the source message from which they were initiated. They are shown in the context menu of any non-ephemeral message. Message shortcuts allow users to invoke your app from the comfort of the humble Slack message. These type of shortcuts are intended to trigger workflows that can operate without the context of a channel or message.įor example, users might trigger a global shortcut to create a calendar event or view their upcoming on-call shifts. They can be initiated from the shortcuts button in the message composer, or from within search. Global shortcuts are ever-present companions in a user's life in Slack.
Let's take a look at them in more detail. There are two different types of shortcut that apps can create. When someone uses one of your shortcuts, your app will receive some context about what happened in an interaction payload. Apps can create their own shortcuts and use them as a trigger for interactive workflows. Shortcuts are a type of element in Slack clients that invoke a helpful action.
What's the difference between message and global shortcuts? Sending messages in response to global shortcuts.What's the difference between message and global shortcuts?.There are a few short steps to creating shortcuts, letting you focus on perfecting your potential response.ĭon't take any shortcuts here (pun definitely intended). Shortcuts give Slack users clear entry points to access your app.
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